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Email Hints and TipsThis article helps Easykey customers understand what more advanced ways we can configure your email services

Easykey customers enjoy the benefits of a managed email service. This means we will configure your email addresses on a domain you have with us on our servers for you. We can also take remote control of your computer(s) set it up and test it works. The advantage of Aliases, Forwarders and Mail Groups is that there is nothing we need to do to your computers - it's all about managing the behaviour of your email server.

Aliases

An email alias is an alternative version of a 'real' mailbox.

So for example if your real email address is This email address is being protected from spambots. You need JavaScript enabled to view it. we could set up dennis@ as an alias. This ensures that if anybody send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. it would be delivered to the This email address is being protected from spambots. You need JavaScript enabled to view it. account.

You can have as many aliases as you wish for a single address provided that:

  • It is @ the same domain as the real mailbox (e.g. @yourdomain.com)
  • it is delivered to one real mailbox
aliases

Forwarders

A forwarder is an email address that forwards to another email address. Unlike an alias you can:

  • Forward an email to any email address (even not the same domain) e.g. This email address is being protected from spambots. You need JavaScript enabled to view it. to be delivered to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Again a forwarder can only be forwarded to one email address
  • We can create a forwarder from a real mailbox (that delivers the email to your real mailbox and also instantly forwards a copy to another address)
Email forwarder example 1
or
Email forwarder example 2

Mail Groups

A Mail Group is one email address that can forward to many different email addresses. e.g. This email address is being protected from spambots. You need JavaScript enabled to view it. could send the email to This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. as well as This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.

You can include any email addresses (from your domain or any other address)

example mail group

Why use Aliases, Forwarders or Mail Groups?

Aliases are not real mail boxes but think of them a bit like re-direct telephone numbers (like an 0800 number that is redirected to your real number). You cannot send an email explicitly from an aliased address. Aliases are commonly used to ensure that mis-spellings or variations of your email address are still delivered to you. (e.g. dennis@ goes to denis@ or for 'role' email e.g. accounts@ goes to tracy@) You might use an alias as a unique email address for a particular advertising campaign say in a newpaper advert. This would enable you to track email addresses that came from that one source. (e.g. observer@ goes to your real email address)

Forwarders can either send a copy from a real mailbox to a completely different email address or merely forward from This email address is being protected from spambots. You need JavaScript enabled to view it. to any email address.

Mail Groups are really useful for sending emails to a fairly static list of email addresses. e.g. All the members of a team or band. If you include yourself in the Mail Group team@ when you send an email to that address it will of course send it back to yourself (as well as all the other members of the mail group)

If you are not sure what you need please don't hesitate to ask us so we can suggest the most appropriate email strategy.

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